Help with the ZABConnect app
Questions about a service request, your account, or a payment? Our team is here to help with the ZABConnect app.
Reach us
We reply to email within one business day.
Post
ZABConnect
Registered office address.
Common questions
If none of these match, email us and describe what you're doing when the problem appears.
1
I can't sign in to the app
I can't sign in to the app
Try resetting your password from the login screen. If the issue continues, contact us from your registered email address and we will help you regain access.
2
How do I track a service request?
How do I track a service request?
After you submit a request through the app, you will see a confirmation message. Our team will review your request and reach out with updates. If you need further assistance, contact us at contact@zabconnect.com.
3
What services can I request from abroad?
What services can I request from abroad?
ZABConnect helps you manage property, apply for PAN cards, handle finance and investment matters, and arrange shopping and shipping — all remotely from the USA or UAE.
4
How do payments work?
How do payments work?
For PAN card applications, you will be redirected to a secure payment page after submitting your details. For other services, our team will review your request and share payment information if applicable. If you have questions about billing, contact us at contact@zabconnect.com.
5
How do I update my phone number or address?
How do I update my phone number or address?
To update your phone number or address, email us from your registered email address at contact@zabconnect.com. We will update your details within one business day.
6
The app crashes or a screen won't load
The app crashes or a screen won't load
Try closing and reopening the app, or refreshing the page in your browser. If the issue continues, contact us at contact@zabconnect.com with a description of the problem and a screenshot so we can investigate.